According to a new report commissioned by customer engagement and analytics software provider Calabrio, “Success in The Experience Era: Connecting Customer and C-suite,” found US and UK business executives rank customer experience above sales and revenue as the key focus in 2017.
Infograph on marketing automation solutions adoption in India.
The easy way is to spot the trends and incorporate them right at the start of your strategic planning.
Martech is helping insurance companies to know their customers more than just demographics
As per the report, the MAS category has grown by 36% from 2016 to 2017, from 156 vendors to 212.